We have compiled a list of questions that we have received over the past few years hopefully this will help answer questions you may have as well.  We will see you at the finish line!

Q1: I have sent an event tip but my event does not appear in the event calander?  When event tip is submitted an email with instructions on how to create an event listing are sent to the event director.  If you are an event director you can simply create and account or use an existing account to list your event.  

Q2: I have created a coordinator account and listed our event but the event still does not seem to appear in the event calendar?    Event listings will not display in the event calendar unless you have actually completed the setup process.  If you have a blue button that says click here to enable or your event listing is grayed out this means you have not completed your event listing.

Q3: How do I get our event included in the Featured Events Newsletter?  Simply select the "Contact Us" link to submit your request or call AllSportCentral Sales department and we would be happy to help you out.

Q4: How do we get ad banner listed within the AllSportCentral network?  Simply select the "Contact Us" link to submit your request or call AllSportCentral Sales department and we would be happy to help you out.

Q5: How do we get ad banner listed within the Featured Events Newsletter?  Simply select the "Contact Us" link to submit your request or call AllSportCentral Sales department and we would be happy to help you out. 

Q6: How do we get an email sent out about our event to AllSportCentral users?  Simply select the "Contact Us" link to submit your request or call AllSportCentral Sales department and we would be happy to help you out. Remember we only send to those users that have opted to receive promotional emails.

Q7: Our event is a fundraiser for a charity how do we setup your Donation/Fundraising Module for our event?  Simply select the "Contact Us" link to submit your request or call AllSportCentral Sales department and we would be happy to help you out.

Q8: We would like to have our event professional timed.  How do we do go about setting that up?  Simply select the "Contact Us" link to submit your request or call AllSportCentral Sales department and we would be happy to help you out. Please be prepared to provide event name, event date, event size, event type, number of splits, etc..  You may also want to setup your free event listing on AllSportCentral.com.

Q9: How do I subscribe or unsubscribe to Featured Events or Promotional Event Emails?   To SUBSCRIBE or UNSUBSCRIBE to our Featured Events Newsletter or Promotional Emails simply login into you account.  If you have forgotten your password select "Forgot Password" directly below the login area.   After logging in click on EDIT MY PROFILE here you can make updates to your profile information, personal preferences, and subscribe/unsubscribe to periodic newsletters, promotional emails and notifications.

Q10: We are using AllSportCentral Services how do we check to our current account billing/payment status?   To check you balance simply login with your coordinator account, select "View My Events", and then select the "Online Reports" icon below Controls. You will receive an email when payments are scheduled.

Q11: We are a non profit and should not be charged sales tax.  What do we need to do to have that removed from our billing statements?   First check with your local state department of revenue office to obtain the proper sales tax exemption form for completion to provide to AllSportCentral to keep on file.  Here is an example of the form for  South Dakota Sales Tax Exemption.